Abrasive Wheels Training

This course is aimed at anyone who uses abrasive wheels, or employs people who use abrasive wheels as part of their work.

Achieving Food Hygiene Rating Level 5

This course is intended to give you an overview of how the National Food Hygiene Rating Scheme works, what the scoring criteria are and how these are assessed by the inspectors, the appeals process, the Safer Food Better Business management system, E-Coli and concludes with some practical advice for ensuring your premises gets the best score possible.

Allergen Awareness

This course covers general allergies, food allergies and food intolerances and explain the differences between them. It covers the 14 allergens controlled by legislation along with food additives and how they can trigger allergic reactions.

Anti Harassment and Bullying

Your Company should be committed to providing a working environment free from harassment and bullying and ensuring all staff are treated, and treat others, with dignity and respect..

Asbestos Awareness

This course covers all areas of asbestos awareness and is designed for anyone who may come into contact with asbestos in their work. Most commonly, that includes builders, plumbers, electricians, carpenters and other building related and maintenance trades.

Asbestos for Architects & Designers

This course covers the same subjects as our Asbestos Awareness course with an additional module aimed specifically at architects and designers working with buildings that may contain asbestos. It provides information about the legislation governing asbestos in work and outlines the responsibilities of architects and designers.

Assessing Display Screen Equipment

This course is aimed at users of display screen equipment (DSE) and those responsible for assessing display screen equipment. In practice, if you use display screen equipment continuously for more than one hour a day, then you’re at risk.

Autism Awareness

Autism is a lifelong developmental disability that affects how a person communicates with and relates to other people around them. According to the National Autistic Society, autism affects about 700,000 people in the United Kingdom, which equates
to 1 in 100 of the population and the number of children being diagnosed with the condition is continuing to increase.

Basic Fire Safety

This course will provide candidates with a general understanding of basic fire awareness including what should be done in the event of a fire, how to prevent a fire occurring and a basic introduction of the protocol of extinguishing a fire.

Basic Fire Safety for Care Homes

This course covers the same content as the Basic Fire Safety course with additional content tailored specifically for employees that work in care homes.

Basic Legionella Awareness

This course explains the background to Legionella, the potential risks associated with water systems and how these can be prevented or controlled. It helps you to understand the risk that Legionella poses and helps you develop the systems and working practices you need to stay ahead.

Behavioural Safety

This course defines behavioural safety and explains the origins of the concept. It covers how it can be implemented in the workplace and some of the potential benefits.

CDM Awareness

The Construction Design and Management Regulations cover the management of health, safety and welfare when carrying out construction projects. Whatever your role in the construction industry these regulations are there to improve your health and safety.

Conflict Resolution

‘Unmanaged conflict is the largest reducible cost in organisations today, and the least recognised’

COSHH (Control of Substances Hazardous to Health)

This course covers what you need to know about the Control of Substances Hazardous to Health (COSHH). It’s aimed at anyone who is exposed to Substances Hazardous to Health at work, as well as line managers with responsibility for such people.

Customer Service

Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer’s requirements are met.

Data Protection

If you or your organisation handles personal information about individuals you have legal obligations to protect that information.

Dementia Awareness

Dementia is used to describe the symptoms that occur when the brain is affected by specific diseases and conditions.

Developing Teamwork

Developing Teamwork is all about building stronger relationships within your team by getting to know each other better and creating the foundations for an exceptionally high performing group of people.

Diabetes Awareness

Diabetes is a serious lifelong health condition that occurs when the amount of glucose, or sugar, in the blood is too high. If left untreated, high blood glucose levels can cause serious health complications.

Dignity and Privacy

There are two crucial attributes you must have when working with people in a caring, supportive environment. First, all service users must be treated with dignity and the second crucial attribute is privacy.

Disciplinary Procedures

The aims of the disciplinary procedure are to provide a framework within which managers can work with employees to maintain satisfactory standards of conduct and to encourage improvement when necessary.

Display Screen Equipment Training

These courses are aimed at users of display screen equipment (DSE) and those responsible for assessing display screen equipment. A ‘user’, is anyone who regularly uses display screen equipment for a significant part of their normal work.

Effective Delegation

Effective delegation is an essential skill to learn if you want to be an effective manager. After all, the best managers don’t strive to be super-heroes.

Electrical Safety

Electricity is the lifeblood of modern society, it enhances our quality of life and we are becoming increasingly reliant on it to power tools and devices we use for work and entertainment.

Emergency First Aid at Work

What is Emergency First Aid? Well it’s exactly that, the first aid to be offered if an incident occurs. Not many of us are confronted with scenes of blood and gore in our everyday lives – so usually first aid could be as simple as sticking a plaster on a small cut.

End of Life Care

End of life care should be several things, compassionate, cost effective, holistic and effective. There are usually a number of people involved in the care of people at the end of their life and it can be a difficult process to be part of.

Epilepsy Awareness

When introducing epilepsy, we must first recognise that there are around 40 different types of seizures.

Equality, Diversity and Discrimination

We’ve all heard and used the words ‘equality’ and ‘diversity’ before but what do they actually mean and how do they affect you as an employer or employee?

Fire Extinguisher

This course provides training in the use of different types of fire extinguishers and the protocol of tackling a fire.

Fire Marshal

It is a legal obligation that workplaces must have a sufficient number of fire marshals to deal with fire emergencies. This course provides extensive knowledge of fire prevention, evacuation protocol and using fire extinguishers.

Fire Marshal for Care Homes

This course covers the same content as the Fire Marshal course with additional content tailored specifically for employees that work in care homes.

Handling Information in a Care Setting

When working in a care setting it is so important to build positive relationships with care users.

Infection Control

Infection prevention and control measures aim to ensure the protection of those who might be vulnerable to acquiring an infection…. Ok but why is this important?

Introduction to Early Years Foundation Stage

The early years foundation stage (EYFS) sets standards for the learning, development and care of your child from birth to 5 years old. All schools and Ofsted-registered early years providers must follow the EYFS, including childminders, preschools, nurseries and school reception classes.

Introduction to HACCP Level 2

This course will show you how to determine control points and how to avoid cross contamination in the food chain and step by step through the implementation of HACCP and see how the 7 principles of HACCP are integrated into the whole process

Introduction to Personal Safety for Lone Workers

This course acts as an introduction to personal safety for lone workers and applies to those that work alone within business premises, mobile workers and homeworkers. It covers the legal responsibilities of both employers and employees, some of the common security precautions that can be implemented, practical steps you can take to avoid conflict in lone worker situations and other elements that can contribute to lone worker safety.

Introduction to Risk Assessment

At the end of this course, candidates will understand what a risk assessment is and how to complete one. It will then go on to provide practical advice on how to identify hazards and analyse risk before finishing off by explaining the responsibilities of both employers and employees with regards to risk assessment.

Introduction to Safe Handling of Medicines

This course will start by explaining the key terminology used when handling medicines. It then goes into detail about the roles of the people involved, some of the different groups of medicines, providing different levels of support to patients, infection control, label interpretation and much

Leadership Skills

A leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly effective without having at least some leadership skills. This course will introduce you to some of the import techniques and theories that can help you to improve your leadership skills and be more effective in your role.

Learning Disability Awareness

Learning disabilities, however they are acquired, are lifelong. They are neurological disabilities and as such affect how an individual understands and remembers information, how they learn and communicate.

Level 1 Food Safety – Manufacturing

The Level 1 Awards in Food Safety provide an ideal solution to staff induction training including: New employees with minimal or no prior food safety knowledge, Employees handling low-risk or wrapped foods (category A), Front of house employees, such as waiting or check out staff, Back of house employees, such as kitchen porters or warehouse staff.

Level 1 Food Safety – Catering

The Level 1 Awards in Food Safety provide an ideal solution to staff induction training including: New employees with minimal or no prior food safety knowledge, Employees handling low-risk or wrapped foods (category A), Front of house employees, such as waiting or check out staff, Back of house employees, such as kitchen porters or warehouse staff.

Level 2 Food Safety – Catering

Level 2 Awards in Food Safety are suited for anyone working in a catering setting where food is prepared, cooked and handled such as pubs, hotels, restaurants, supermarkets and retail environments, Food and drink manufacturers, Hospitals, Care homes and Schools.

Level 2 Food Safety – Manufacturing

Level 2 Awards in Food Safety are suited for anyone working in a manufacturing setting where food is prepared, cooked and handled such as pubs, hotels, restaurants, supermarkets and retail environments, Food and drink manufacturers, Hospitals, Care homes and Schools.

Level 2 Food Safety – Retail

Level 2 Awards in Food Safety are suited for anyone working in a retail setting where food is prepared, cooked and handled such as pubs, hotels, restaurants, supermarkets and retail environments, Food and drink manufacturers, Hospitals, Care homes and Schools.

Manual Handling Training

Manual handling, or to be accurate, incorrect manual handling, is one of the most common causes of
injury at work. To try and combat manual handling problems, the Manual Handling Operations
Regulations were introduced.

Mental Capacity Act and (DOLS) Deprivation of Liberty Safeguards

This course describes in detail the many facets and procedures of the Mental Capacity Act. This includes who the act affects, when it applies, how to assess capacity and the procedures that can be put in place in the home or workplace to ensure best practices are followed and people are treated fairly at all times.

Mental Health Awareness

People often equate the words mental health with mental illness and there are many definitions of what mental health actually is. Mental health issues can happen to anyone despite social background, intelligence, gender or other factors.

Negotiation Skills

Negotiation is a basic means of getting what you want from others. It’s a back and forth communication designed to reach an agreement when you and the other side have some interests that are shared and others that are opposed.

Noise Awareness

Noise at work can cause hearing damage that is permanent and disabling. This damage is preventable if the right steps are taken but once your hearing has gone it will not come back.

Nutrition and Hydration

If you are part of a team responsible for people’s nutrition and hydration, it’s important that you understand the terms that are being used, the nutritional requirements of the service users and the possible consequences of getting it wrong.

Objective Setting

Setting clear and precise goals and objectives ensure that everyone is working towards the same goal, allowing for business and personal growth. Objectives clarify priorities and allow employees to allocate their time and resources more effectively. They also introduce a way of understanding how work will be measured and evaluated, thus enabling employees to evaluate their own performance, and make adjustments as necessary.

Person Centred Care

What do we mean by Person Centred Care, well the term originated in the 1940s and proposed taking a holistic view of service users in care settings.

Positive Handling in Schools

Positive Handling is a very serious subject. Knowing when and how to act in a difficult situation can be the difference between a positive outcome and a potentially career ending prosecution.

Presentation Skills

Giving a successful presentation can be one of the hardest parts of many people’s jobs.

Prevent Duty

Intelligence indicates that further terrorist attacks in our country are ‘highly likely’. Experience tells us that the threat comes not just from foreign nationals, but from terrorists born and bred in Britain.

Principles of Communication

When working in the adult social care sector, communicating is essential to develop your understanding of a service user’s needs, so you can provide them with the support they require.

Project Management

The effective management of projects is an essential skill in many workplaces. Correct control of stages and different aspects of projects helps to increase the chances of projects being successful.

Safeguarding Adults

This course is aimed at anyone who has a duty of care for, or comes into contact with, adults in need of care and support, either as a paid professional or a volunteer. This includes those that work in domiciliary care, the NHS, community centres, prisons or with a family member at home, and sets out the roles and responsibilities everyone must undertake to protect an adult’s right to live in safety, free from abuse and neglect.

Safeguarding Children

Everyone, regardless of their age, gender, religion, ethnicity or background has the right to a healthy, happy life. Safeguarding is about minimising and managing the risks to vulnerable individuals.

Sales Skills

The course will start by providing an overview of the basic rules for sales people, along with the right mindset, self-assessment and the goals you’ll need in the short, medium and long term.

Search Engine Optimization

Slips, Trips and Falls

Slips, trips and falls account for almost a third of non fatal injuries at work. It is a widely held belief that with just a few minor changes to working practices and attitudes this could be reduced significantly.

The Principles of Performance Management

In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach.

Time Management

Good Time Management will improve and enhance the time spent in the workplace and can even go a long way to improving the quality of the work you produce.

Understanding your Role in Care

Social care is the provision of social work, personal care, protection or social support services to children or adults in need, or at risk, or adults with needs arising from illness, disability, old age or poverty.

Working at Height Training

This course is aimed at anyone who undertakes work at height, or who employs people who regularly work at height.

Working in Confined Spaces

At the end of this course you’ll be able to demonstrate your understanding of the control measures to be followed when working in, or near to, confined spaces as detailed in a safe working procedure

Working Safely

Working safely is in the interest and concern of all staff – both the employers and employees.

Workplace Health and Safety

At the end of this course you will have an understanding of health and safety legislation and you’ll be able to list common causes of accidents.

Your Personal Development

The course will start by looking at the way standards are set, monitored and regulated for social care organisations and workers throughout the UK. It then goes on to cover the codes of practice and legislation, reflecting on your work to ensure continued improvement, communication, feedback and much more.

Health & Safety

Health and Safety Online Courses

Want to ensure your staff are fully trained to carry out work safely and to be fully compliant, then our online health and safety training online is what you need. Our courses are fully compliant to industry standards, accredited by awarding bodies, more so cost-effective. Our courses are tutor-led, video-based, one-on-one learner-centric, so adjusts to the knowledge and pace of the learner. We have 40+ health and safety online courses, why not browse our catalogue of health and safety training courses. They are available to train when, how, on any device at your own pace. Take our word for it, why not try it for free. There are discounts for bulk purchases.

Courses Available

Abrasive Wheels Training

This course is aimed at anyone who uses abrasive wheels, or employs people who use abrasive wheels as part of their work.

Achieving Food Hygiene Rating Level 5

This course is intended to give you an overview of how the National Food Hygiene Rating Scheme works, what the scoring criteria are and how these are assessed by the inspectors, the appeals process, the Safer Food Better Business management system, E-Coli and concludes with some practical advice for ensuring your premises gets the best score possible.

Allergen Awareness

This course covers general allergies, food allergies and food intolerances and explain the differences between them. It covers the 14 allergens controlled by legislation along with food additives and how they can trigger allergic reactions.

Asbestos Awareness

This course covers all areas of asbestos awareness and is designed for anyone who may come into contact with asbestos in their work. Most commonly, that includes builders, plumbers, electricians, carpenters and other building related and maintenance trades.

Asbestos for Architects & Designers

This course covers the same subjects as our Asbestos Awareness course with an additional module aimed specifically at architects and designers working with buildings that may contain asbestos. It provides information about the legislation governing asbestos in work and outlines the responsibilities of architects and designers.

Assessing Display Screen Equipment

This course is aimed at users of display screen equipment (DSE) and those responsible for assessing display screen equipment. In practice, if you use display screen equipment continuously for more than one hour a day, then you’re at risk.

Basic Fire Safety

This course will provide candidates with a general understanding of basic fire awareness including what should be done in the event of a fire, how to prevent a fire occurring and a basic introduction of the protocol of extinguishing a fire.

Basic Fire Safety for Care Homes

This course covers the same content as the Basic Fire Safety course with additional content tailored specifically for employees that work in care homes.

Basic Legionella Awareness

This course explains the background to Legionella, the potential risks associated with water systems and how these can be prevented or controlled. It helps you to understand the risk that Legionella poses and helps you develop the systems and working practices you need to stay ahead.

Behavioural Safety

This course defines behavioural safety and explains the origins of the concept. It covers how it can be implemented in the workplace and some of the potential benefits.

CDM Awareness

The Construction Design and Management Regulations cover the management of health, safety and welfare when carrying out construction projects. Whatever your role in the construction industry these regulations are there to improve your health and safety.

COSHH (Control of Substances Hazardous to Health)

This course covers what you need to know about the Control of Substances Hazardous to Health (COSHH). It’s aimed at anyone who is exposed to Substances Hazardous to Health at work, as well as line managers with responsibility for such people.

Display Screen Equipment Training

These courses are aimed at users of display screen equipment (DSE) and those responsible for assessing display screen equipment. A ‘user’, is anyone who regularly uses display screen equipment for a significant part of their normal work.

Electrical Safety

Electricity is the lifeblood of modern society, it enhances our quality of life and we are becoming increasingly reliant on it to power tools and devices we use for work and entertainment.

Emergency First Aid at Work

What is Emergency First Aid? Well it’s exactly that, the first aid to be offered if an incident occurs. Not many of us are confronted with scenes of blood and gore in our everyday lives – so usually first aid could be as simple as sticking a plaster on a small cut.

Fire Extinguisher

This course provides training in the use of different types of fire extinguishers and the protocol of tackling a fire.

Fire Marshal

It is a legal obligation that workplaces must have a sufficient number of fire marshals to deal with fire emergencies. This course provides extensive knowledge of fire prevention, evacuation protocol and using fire extinguishers.

Fire Marshal for Care Homes

This course covers the same content as the Fire Marshal course with additional content tailored specifically for employees that work in care homes.

Introduction to HACCP Level 2

This course will show you how to determine control points and how to avoid cross contamination in the food chain and step by step through the implementation of HACCP and see how the 7 principles of HACCP are integrated into the whole process

Introduction to Personal Safety for Lone Workers

This course acts as an introduction to personal safety for lone workers and applies to those that work alone within business premises, mobile workers and homeworkers. It covers the legal responsibilities of both employers and employees, some of the common security precautions that can be implemented, practical steps you can take to avoid conflict in lone worker situations and other elements that can contribute to lone worker safety.

Introduction to Risk Assessment

At the end of this course, candidates will understand what a risk assessment is and how to complete one. It will then go on to provide practical advice on how to identify hazards and analyse risk before finishing off by explaining the responsibilities of both employers and employees with regards to risk assessment.

Level 1 Food Safety – Manufacturing

The Level 1 Awards in Food Safety provide an ideal solution to staff induction training including: New employees with minimal or no prior food safety knowledge, Employees handling low-risk or wrapped foods (category A), Front of house employees, such as waiting or check out staff, Back of house employees, such as kitchen porters or warehouse staff.

Level 1 Food Safety – Catering

The Level 1 Awards in Food Safety provide an ideal solution to staff induction training including: New employees with minimal or no prior food safety knowledge, Employees handling low-risk or wrapped foods (category A), Front of house employees, such as waiting or check out staff, Back of house employees, such as kitchen porters or warehouse staff.

Level 2 Food Safety – Catering

Level 2 Awards in Food Safety are suited for anyone working in a catering setting where food is prepared, cooked and handled such as pubs, hotels, restaurants, supermarkets and retail environments, Food and drink manufacturers, Hospitals, Care homes and Schools.

Level 2 Food Safety – Manufacturing

Level 2 Awards in Food Safety are suited for anyone working in a manufacturing setting where food is prepared, cooked and handled such as pubs, hotels, restaurants, supermarkets and retail environments, Food and drink manufacturers, Hospitals, Care homes and Schools.

Level 2 Food Safety – Retail

Level 2 Awards in Food Safety are suited for anyone working in a retail setting where food is prepared, cooked and handled such as pubs, hotels, restaurants, supermarkets and retail environments, Food and drink manufacturers, Hospitals, Care homes and Schools.

Manual Handling Training

Manual handling, or to be accurate, incorrect manual handling, is one of the most common causes of
injury at work. To try and combat manual handling problems, the Manual Handling Operations
Regulations were introduced.

Noise Awareness

Noise at work can cause hearing damage that is permanent and disabling. This damage is preventable if the right steps are taken but once your hearing has gone it will not come back.

Slips, Trips and Falls

Slips, trips and falls account for almost a third of non fatal injuries at work. It is a widely held belief that with just a few minor changes to working practices and attitudes this could be reduced significantly.

Working at Height Training

This course is aimed at anyone who undertakes work at height, or who employs people who regularly work at height.

Working in Confined Spaces

At the end of this course you’ll be able to demonstrate your understanding of the control measures to be followed when working in, or near to, confined spaces as detailed in a safe working procedure

Working Safely

Working safely is in the interest and concern of all staff – both the employers and employees.

Workplace Health and Safety

At the end of this course you will have an understanding of health and safety legislation and you’ll be able to list common causes of accidents.

Health & Social Care

Health and Social Care eLearning

Are you a health care agency or organisation? Want to ensure your staff to be fully compliant, then our online health & social care online training is what you need. Our courses are fully compliant to industry standards, accredited by awarding bodies, more so cost-effective. Our courses are tutor-led, video-based, one-on-one learner-centric, so adjusts to the knowledge and pace of the learner. We have 40+ health and social care elearning courses, why not browse our catalogue of health and safety training courses. They are available to train when, how, on any device at your own pace. Take our word for it, why not try it for free. There are discounts for bulk purchases.

Courses Available

Autism Awareness

Autism is a lifelong developmental disability that affects how a person communicates with and relates to other people around them. According to the National Autistic Society, autism affects about 700,000 people in the United Kingdom, which equates
to 1 in 100 of the population and the number of children being diagnosed with the condition is continuing to increase.

Dementia Awareness

Dementia is used to describe the symptoms that occur when the brain is affected by specific diseases and conditions.

Diabetes Awareness

Diabetes is a serious lifelong health condition that occurs when the amount of glucose, or sugar, in the blood is too high. If left untreated, high blood glucose levels can cause serious health complications.

Dignity and Privacy

There are two crucial attributes you must have when working with people in a caring, supportive environment. First, all service users must be treated with dignity and the second crucial attribute is privacy.

End of Life Care

End of life care should be several things, compassionate, cost effective, holistic and effective. There are usually a number of people involved in the care of people at the end of their life and it can be a difficult process to be part of.

Epilepsy Awareness

When introducing epilepsy, we must first recognise that there are around 40 different types of seizures.

Handling Information in a Care Setting

When working in a care setting it is so important to build positive relationships with care users.

Infection Control

Infection prevention and control measures aim to ensure the protection of those who might be vulnerable to acquiring an infection…. Ok but why is this important?

Introduction to Early Years Foundation Stage

The early years foundation stage (EYFS) sets standards for the learning, development and care of your child from birth to 5 years old. All schools and Ofsted-registered early years providers must follow the EYFS, including childminders, preschools, nurseries and school reception classes.

Introduction to Safe Handling of Medicines

This course will start by explaining the key terminology used when handling medicines. It then goes into detail about the roles of the people involved, some of the different groups of medicines, providing different levels of support to patients, infection control, label interpretation and much

Learning Disability Awareness

Learning disabilities, however they are acquired, are lifelong. They are neurological disabilities and as such affect how an individual understands and remembers information, how they learn and communicate.

Mental Capacity Act and (DOLS) Deprivation of Liberty Safeguards

This course describes in detail the many facets and procedures of the Mental Capacity Act. This includes who the act affects, when it applies, how to assess capacity and the procedures that can be put in place in the home or workplace to ensure best practices are followed and people are treated fairly at all times.

Mental Health Awareness

People often equate the words mental health with mental illness and there are many definitions of what mental health actually is. Mental health issues can happen to anyone despite social background, intelligence, gender or other factors.

Nutrition and Hydration

If you are part of a team responsible for people’s nutrition and hydration, it’s important that you understand the terms that are being used, the nutritional requirements of the service users and the possible consequences of getting it wrong.

Person Centred Care

What do we mean by Person Centred Care, well the term originated in the 1940s and proposed taking a holistic view of service users in care settings.

Positive Handling in Schools

Positive Handling is a very serious subject. Knowing when and how to act in a difficult situation can be the difference between a positive outcome and a potentially career ending prosecution.

Prevent Duty

Intelligence indicates that further terrorist attacks in our country are ‘highly likely’. Experience tells us that the threat comes not just from foreign nationals, but from terrorists born and bred in Britain.

Principles of Communication

When working in the adult social care sector, communicating is essential to develop your understanding of a service user’s needs, so you can provide them with the support they require.

Safeguarding Adults

This course is aimed at anyone who has a duty of care for, or comes into contact with, adults in need of care and support, either as a paid professional or a volunteer. This includes those that work in domiciliary care, the NHS, community centres, prisons or with a family member at home, and sets out the roles and responsibilities everyone must undertake to protect an adult’s right to live in safety, free from abuse and neglect.

Safeguarding Children

Everyone, regardless of their age, gender, religion, ethnicity or background has the right to a healthy, happy life. Safeguarding is about minimising and managing the risks to vulnerable individuals.

Understanding your Role in Care

Social care is the provision of social work, personal care, protection or social support services to children or adults in need, or at risk, or adults with needs arising from illness, disability, old age or poverty.

Your Personal Development

The course will start by looking at the way standards are set, monitored and regulated for social care organisations and workers throughout the UK. It then goes on to cover the codes of practice and legislation, reflecting on your work to ensure continued improvement, communication, feedback and much more.

Business Skills

Get Business Skills Training

Want to keep your business skills up to date and relevant meeting all regulations, then our Business Skills training online is just what you need. Our catalogue covers 20+ courses including: Developing Teamwork, Disciplinary Procedures, Effective Delegation, Equality, Diversity and Discrimination, Leadership Skills, Project Management, Sales Skills, Search Engine Optimization, Social Media for Business, The Principles of Performance Management, Time Management and many more. Our courses are tutor led, video-based, one-on-one learner-centric, so adjusts to the knowledge and pace of the learner. Our business skills training online are available to train when, how, on any device at your own pace. Take our word for it, why not try it for free. There are discounts for bulk purchases.

Courses Available

Anti Harassment and Bullying

Your Company should be committed to providing a working environment free from harassment and bullying and ensuring all staff are treated, and treat others, with dignity and respect..

Conflict Resolution

‘Unmanaged conflict is the largest reducible cost in organisations today, and the least recognised’

Customer Service

Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer’s requirements are met.

Data Protection

If you or your organisation handles personal information about individuals you have legal obligations to protect that information.

Developing Teamwork

Developing Teamwork is all about building stronger relationships within your team by getting to know each other better and creating the foundations for an exceptionally high performing group of people.

Disciplinary Procedures

The aims of the disciplinary procedure are to provide a framework within which managers can work with employees to maintain satisfactory standards of conduct and to encourage improvement when necessary.

Effective Delegation

Effective delegation is an essential skill to learn if you want to be an effective manager. After all, the best managers don’t strive to be super-heroes.

Equality, Diversity and Discrimination

We’ve all heard and used the words ‘equality’ and ‘diversity’ before but what do they actually mean and how do they affect you as an employer or employee?

Leadership Skills

A leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly effective without having at least some leadership skills. This course will introduce you to some of the import techniques and theories that can help you to improve your leadership skills and be more effective in your role.

Negotiation Skills

Negotiation is a basic means of getting what you want from others. It’s a back and forth communication designed to reach an agreement when you and the other side have some interests that are shared and others that are opposed.

Objective Setting

Setting clear and precise goals and objectives ensure that everyone is working towards the same goal, allowing for business and personal growth. Objectives clarify priorities and allow employees to allocate their time and resources more effectively. They also introduce a way of understanding how work will be measured and evaluated, thus enabling employees to evaluate their own performance, and make adjustments as necessary.

Presentation Skills

Giving a successful presentation can be one of the hardest parts of many people’s jobs.

Project Management

The effective management of projects is an essential skill in many workplaces. Correct control of stages and different aspects of projects helps to increase the chances of projects being successful.

Sales Skills

The course will start by providing an overview of the basic rules for sales people, along with the right mindset, self-assessment and the goals you’ll need in the short, medium and long term.

Search Engine Optimization

The Principles of Performance Management

In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach.

Time Management

Good Time Management will improve and enhance the time spent in the workplace and can even go a long way to improving the quality of the work you produce.